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Transfer [.uk] domain name away from one.com

We've helped a few of our clients move there domains and hosting from one.com which we initially found very difficult and time-consuming. We're adding these details for anybody else that may want to move there domain and hosting away from one.com but also as a reminder for ourselves, as finding these details on the one.com website are nearly impossible and contacting their support to discuss a move is generally slow.

Here is how you can transfer a .co.uk domain name out of one.com services:

  • Cancel your webspace via the One.com chat/mail support - this doesn't cancel the webspace immediately, it cancels the renewal.
  • Request an IPS TAG from your new domain name provider.
  • You then need to request one.com manually change the IPS Tag by sending them an email from the registrant email address to
    The email needs to include your name, company name, domain name & the new IPS Tag.
    You also need to fill out the downloadable PDF form (via the link below) and send back a manually signed copy (scanned or photographed) as an attachment.
    The downloadable PDF form from this link - https://one-docs.com/forms/request-to-change-ips-tag.pdf

We don't know why one.com make this process so painful and time-consuming but hope these simple instructions can help others too.

Hosting Help

  • ConCom have redesigned our 2 websites using the Joomla CMS. We have always found Andy & ConCom Web Design very professional and extremely helpful. We would be happy to recommend to others.
    Noble HR & Recruitment Doctor
    Noble HR & Recruitment Doctor Julie & Bruce Noble - Wirral, Merseyside
  • We have used ConCom for many years.
    Andy is totally professional, patient, very approachable and nothing is ever too much trouble. We are so pleased with the new [Joomla] website.
    We can't thank ConCom Web design enough, for all the help over the years - would highly recommend.
    100% Gas - Cheshire
    100% Gas - Cheshire Julie & Paul Robson
  • Andy at ConCom Website Design is brilliant, our admin side of our Joomla website was giving us a lot of problems and Andy has been great, hes fixed everything and been very patient with me. I've learned a lot from Andy and he's done a fab job for us, I would highly recommend him, he is very knowledgeable and does a great job!
    Church Farm Cottages Fritchley
    Church Farm Cottages Fritchley Denise Bacon - Derbyshire
  • I've used Andy for the past 7 years for a number of websites and would have no hesitation in recommending his service. It's very personal, professional and friendly. He really listens to what you need and is always on hand to help.
    In House Mobile Opticians
    In House Mobile Opticians Parm Mund - Stockton Heath, Cheshire
  • ConCom Web Design did an absolutely fantastic job building me a Joomla website for my new business. Not only did they build me a website better than I could of expected he was also more than happy to answer any questions and explain exactly what he was doing and I was always informed. I couldn’t fault them in any way and I would recommend to anyone.
    Warrington Scaffolding
    Warrington Scaffolding Andrew McGuinness
  • Concom Website Design came by recomendation and from start to finish they have been fantastic. Extremely helpful with every aspect always there when you have a question or just need some advice. Our websites really do stand out from the rest in our industry and all our customers comments on how impressed they are with our site. Concom has now designed a 3rd website for us, with another on the way
    Eden Landscapes|Resin|Gates
    Eden Landscapes|Resin|Gates Tom & Danielle Morgan - Warrington, Cheshire

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     About Us

    Concom Website Design's mission is to provide you with an affordable, mobile-friendly and easy to use website that meets all of your needs and helps your business grow.

    A Full-Service Digital Agency, specialising in Joomla! Websites, Marketing, Security, IT, Advice, Joomla Training and on or offsite Consultancy.

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    We look forward to hearing from you to discuss any new web projects, Joomla Training or website consultancy.

    Feel free to call into our excellent coworking offices in Altrincham & Warrington to discuss anything over a coffee too.

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